Yes, a Good Janitorial Company Actually Exists.
Has the cleaning quality gone downhill with your Las Vegas janitorial company?
Is it a struggle to communicate with them?
We hear you.
Checklists in the Palm of our Cleaners Hands
Communicate With Your Account Manager Through Custom App
Customer Portal to Submit Issues & View Inspections Scores
Restaurant Cleaning
Medical Office Cleaning
General Office Cleaning
The 3 BIGGEST Issues that Cause 95% of the Problems With Your Janitorial Company
1. Quality of Cleaning Drops as Time Goes on (are simple tasks getting overlooked?)
2. Lack of Communication (when you call, does the issue get fixed, and “stay” fixed?)
3. Paying Too Much… or Not Paying Enough (yes, your “good deal” isn’t doing you any good).
Does This Sound Familiar?
1. Quality of Cleaning Drops as Time Goes on
- Cleaners rotate and the cleaning tasks are only verbally transferred down to the new cleaners with no checklists to complete each visit.
- Simple tasks get overlooked because there is no accountability, inadequate training, or the company brought in different cleaners.
- If your cleaning company generates more complaints than compliments, it might be time to look elsewhere.
2. Lack of Communication
- Are you in regular communication with your janitorial company? Do you know who to contact when there is an issue? When you contact them, do things actually get better (and stay that way)?
- Most janitorial companies rarely communicate with their clients, and the only time you communicate with them is when there are issues. (honestly, that’s not a great relationship).
- If you have to complain about the same thing over and over again, you should switch companies. Plain and simple.
3. Paying Too Much... or Not Paying Enough
- How do you hold your janitorial company accountable to better cleaning if your “good deal” only allows them to hire “average” cleaners?
- Kitchen cleaners (for example) demand higher wages, and if you’re not paying enough for kitchen cleaners, neither is your cleaning company.
- You don’t hire an employee at a busser salary and then ask them to do managerial duties. So don’t expect anything different with your janitorial company when they give you a “good deal” and use cleaners who don’t specialize in kitchen cleaning.
The CitiClean Difference
Communication Platform
You will have a client portal where you can chat directly with your Account Manager. No more missed messages. No more searching through your text messages trying to find who to contact.
Have one place for all your communication with CitiClean Services. Always be in the loop. Always be heard. If things need to be fixed, you have a voice (and place) to be heard with CitiClean.
You’ll Have a Customer Portal
See completed tasks the cleaners did and know who is cleaning your business each night.
While our mom thinks were perfect, we can make mistakes too (sorry mom 😬). But rest assured, you’ll have a place to submit any problem areas that need to be resolved. You can even include pictures and get notified when they’re resolved as well.
Technology Makes a Big Difference
Our cleaners has the cleaning tasks given to you in the bid in the palm of their hands. They are required to physically be on site in order to check in and must complete every item on the checklist before clocking out.
Our Supervisor perform an inspection every 1-2 weeks. You have access to a portal where you can see your Cleaning Score and if there is anything the cleaners need to improve on.
No Contracts
Relationships are important. You should feel comfortable knowing that you’re not held to a one year agreement if service is lackluster. With our mandatory checklists and inspections, cleaning doesn’t get worse as time goes on.
We earn your business every single month. You should want to stay with us because we do a good job, not because you have to.
Happy Clients
Why Switch to CitiClean Services?
Better Communication
Stop texting and getting unclear (or no) responses from the cleaners & manager
Photo Issue Submission
See an issue? Submit a ticket with a photo and get notified when it’s taken care of
New Update From You?
Any pressing notes or instructions will show up the moment cleaners clock in
Cleaners Follow a Schedule
When we know where cleaners should be be, we get notified if they don’t show up
Mandatory Checklists
Cleaners cannot clock out unless they manually check off each cleaning task
Proper Training For Cleaners
Detailed training for certain tasks can include pictures and videos
Geofence Clock in/out
Cleaners must be physically on-site assuring they actually show up each night
Inspection Reports
Get cleaning scores each time an inspection is performed for full visibility
Accountability
When cleaners know you’re able to see their inspection reports, they clean better
Select Your Office Type
General Office Cleaning
- Your Office Will Be Geofenced So Cleaners Must Be On Site In Order to Clock In
- Each Cleaner is Required to Complete Office Specific Checklists Each Night
- You Can View Your Bi-weekly Inspections on Your Client Portal For Added Visibility
Restaurant Cleaning
- If You’re a Restaurant, You Need Kitchen Specific Cleaners. Not General Office Cleaners
You Should Be Paying Enough So They Can Afford to Hire Kitchen Specific Cleaners
Cleaners Who Know What Needs to be Done Without You Complaining Multiple Times
Medical Office Cleaning
- Medical Offices Need Extra Attention To Detail in Exam Rooms and Waiting Areas
- Household Cleaning Products Won’t Do Here. You Need Medical Grade Products
- Patients See Your Office as a Direct Reflection of Your Care. It Must Be Perfect Every Night
(702) 544-2838
Start Working With a Better Janitorial Company